Delete your account.
You can delete your FluentCare login and clinic access from the app or clinic dashboard.
- Sign in with the account you want to delete.
- Open your clinic or account settings and select Delete my account.
- Confirm your password and select Permanently delete my account.
For clinic owners
Remove staff and end all active conversations first. Closing your owner account closes the clinic and cancels its subscription. Charges already incurred remain payable. If usage or billing is still finalizing, allow it to finish and retry.
What is removed
The deletion process removes your authentication account and stored staff profile, removes your clinic membership, and removes your staff identifier from session metadata. Owner deletion also clears clinic membership and identifying clinic profile fields.
What may remain
Session and financial usage totals, billing/provider identifiers, and payment records may remain for billing, reconciliation and applicable record-keeping obligations. A hashed trial-claim record remains to prevent repeated free trials. FluentCare does not save conversation recordings or transcripts in its application database.
Unable to sign in?
Contact support@fluentcare.io for help. Account requests require identity verification. Do not send patient information, passwords or verification codes.